Countries around the world are driving towards universal health coverage by 2030. There is growing consensus that high-quality health coverage must be supported by strong primary health care (PHC) systems. However, many PHC systems are not capacitated with the governance, policy, and finance levers needed to be effective and achieve this vision of high-quality services for all.
To fill this critical gap in measuring PHC effectiveness, the Primary Health Care team at Ariadne embarked on a partnership in 2016 with the Bill & Melinda Gates Institute for Population and Reproductive Health at the Johns Hopkins Bloomberg School of Public Health (JHSPH) and the Kwame Nkrumah University of Science and Technology (KNUST) to design and conduct national surveys of patient experience and facility management in primary health care in Ghana. Our collective vision was to rapidly and accurately assess the current performance of Ugandan PHC facilities and Ugandans’ experience of care.